Knowledge Base
Ultimate Support Portal
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Digital Triage
Support
What you need to know
Common Issues
Getting Started
Accessing your website and Control Panel
SEO
Social Media
NHS Syndicated Content
Online Profiles
Digital Inequalities & Accessibility
User Accounts
User Account Management
User Account FAQs
Publishing Rights
WYSIWYG Content Editor
Templates
Managing your website
Header and Footer
Slideshow
Alerts
News & Breaking News
Pages
Grids & Boxes
Videos
Images
Documents
Events
Media Items
Columns & Column Items
File Manager
Practice Information
Digital Triage
SmartForms
PatientInbox
Patient Portal
Friends and Family Test
Other Services
Maps
Newsletter Distribution
Algolia (quick search)
SMS Notifications
Training
Security
Add On: PatientInsights
Add On: SurgeryDocs
Administration
Using the Front End Portal
Add On: Group Central Management (GCM)
Other Modules
Polls
NHS Reviews
Who Do I See
GP Availability
Our Staff & Team
Mailing List Subscriptions
Audit Trail
Notification Recipients
Online Services
Widgets
NHS Widgets
Carousel Widget
Accordion Widget
Opening Hours
Luna Template Versioning
Back to home
Knowledge Base
Digital Triage
Support
What you need to know
Common Issues
Getting Started
Accessing your website and Control Panel
SEO
Social Media
NHS Syndicated Content
Online Profiles
Digital Inequalities & Accessibility
User Accounts
User Account Management
User Account FAQs
Publishing Rights
WYSIWYG Content Editor
Templates
Managing your website
Header and Footer
Slideshow
Alerts
News & Breaking News
Pages
Grids & Boxes
Videos
Images
Documents
Events
Media Items
Columns & Column Items
File Manager
Practice Information
Digital Triage
SmartForms
PatientInbox
Patient Portal
Friends and Family Test
Other Services
Maps
Newsletter Distribution
Algolia (quick search)
SMS Notifications
Training
Security
Add On: PatientInsights
Add On: SurgeryDocs
Administration
Using the Front End Portal
Add On: Group Central Management (GCM)
Other Modules
Polls
NHS Reviews
Who Do I See
GP Availability
Our Staff & Team
Mailing List Subscriptions
Audit Trail
Notification Recipients
Online Services
Widgets
NHS Widgets
Carousel Widget
Accordion Widget
Opening Hours
Luna Template Versioning
Digital Triage
SmartForms, Patient Inbox and Patient Portal
What is Digital Triage?
Save time and effort by not using email to communicate with Patients
SmartForms
Questions & answers not appearing on SmartForm submissions
SmartForm Submission Statistics
How do SmartForms work
SmartForm Calalogue
Input types for SmartForms
Creating & Managing SmartForms
How can I see the questions asked within a SmartForm?
Do SmartForm submissions send Patient Identifiable Data directly to an email?
SmartForm Conditional logic: Age
SmartForm file upload limits
See more
PatientInbox
How does the PatientInbox work
PatientInbox submission sorting
What are PatientInbox Submission Tags
Creating & Managing PatientInbox Submission Tags
SmartForm Submission ID
Can you tell if a Communication to a Patient by the PatientInbox has been read.
Can you include attachments when communicating via the PatientInbox?
Can you restrict which SmartForms Submissions can be viewed
Can more than one person have access the the PatientInbox?
See more
Patient Portal
How does the PatientPortal work