---
title: Interpreting PatientInsights Data
description: Understanding the information provided
---

[Skip to content](https://knowledge.treeviewdesigns.co.uk/knowledge/interpreting-patientinsights-data#main-content)

![Our Tree View Designs company logo](https://knowledge.treeviewdesigns.co.uk/hs-fs/hubfs/tvd-final-light-transparent.webp?width=300&height=48&name=tvd-final-light-transparent.webp)

- [Submit a support request](https://knowledge.treeviewdesigns.co.uk/knowledge/how-do-i-contact-tree-view-designs-for-support)

Open main navigation

Close main navigation

- [Submit a support request](https://knowledge.treeviewdesigns.co.uk/knowledge/how-do-i-contact-tree-view-designs-for-support)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Knowledge Base](https://knowledge.treeviewdesigns.co.uk/knowledge?hsLang=en)
2. [PatientInsights](https://knowledge.treeviewdesigns.co.uk/knowledge/patientinsights?hsLang=en)

# Interpreting PatientInsights Data

## Understanding the information provided

Our innovative module will provide you will some very specific and unique insights into how patients are interacting with your website in real-life.

You may also wish to use some of this data as a benchmark for the success of the website or sections within the website.

With any sort of website data analysis you need to appreciate any limitations, variations or complications with the nature of collection and at the same time how often external factors can have a huge impact of the value of the data.

### Considerations

The data collect can be affected in the following ways:

#### Cookies

Patients need to agree that cookies can be used for their anonymous data to appear.

A lot of patients will be cautious when visiting your website as the reason for visiting the site could be of a sensitive nature and they may see accepting the Cookies of the website as a risk.

#### Intelligent Tracking Prevention (ITP)

Apple's Intelligent Tracking Prevention (ITP) will limit portions of the data collected. As Apple holds a good majority share of devices used, this can have an impact of the accuracy of results.

#### Online Privacy Tools

Online Privacy is now big business, and many tools are available to help a patient manage and control who can and can't see their online footprint. Simple to use VPNs and other Privacy Apps are the most common and will have an impact on your results.

### External Factor Considerations

#### Google Search Results

#### Social Media

 

 

 

 

 

 

- [Support](https://knowledge.treeviewdesigns.co.uk/knowledge/support?hsLang=en#main-content)

    - [Common Issues](https://knowledge.treeviewdesigns.co.uk/knowledge/support?hsLang=en#common-issues)
    - [Support Levels](https://knowledge.treeviewdesigns.co.uk/knowledge/support?hsLang=en#support-levels)
- [Search](https://knowledge.treeviewdesigns.co.uk/knowledge/search?hsLang=en#main-content)

    - [Algolia](https://knowledge.treeviewdesigns.co.uk/knowledge/search?hsLang=en#algolia)
- [Getting Started](https://knowledge.treeviewdesigns.co.uk/knowledge/getting-started?hsLang=en#main-content)

    - [Accessing your website and Control Panel](https://knowledge.treeviewdesigns.co.uk/knowledge/getting-started?hsLang=en#accessing-your-website-and-control-panel)
    - [Social Media](https://knowledge.treeviewdesigns.co.uk/knowledge/getting-started?hsLang=en#social-media)
    - [NHS Syndicated Content](https://knowledge.treeviewdesigns.co.uk/knowledge/getting-started?hsLang=en#nhs-syndicated-content)
    - [Online Profiles](https://knowledge.treeviewdesigns.co.uk/knowledge/getting-started?hsLang=en#online-profiles)
    - [SEO](https://knowledge.treeviewdesigns.co.uk/knowledge/getting-started?hsLang=en#seo)
- [Security](https://knowledge.treeviewdesigns.co.uk/knowledge/security?hsLang=en)
- [User Accounts](https://knowledge.treeviewdesigns.co.uk/knowledge/user-accounts?hsLang=en#main-content)

    - [Support](https://knowledge.treeviewdesigns.co.uk/knowledge/user-accounts?hsLang=en#support)
    - [Publishing Rights](https://knowledge.treeviewdesigns.co.uk/knowledge/user-accounts?hsLang=en#publishing-rights)
    - [Users](https://knowledge.treeviewdesigns.co.uk/knowledge/user-accounts?hsLang=en#users)
- [Friends and Family Test](https://knowledge.treeviewdesigns.co.uk/knowledge/friends-and-family-test?hsLang=en)
- [Digital Triage](https://knowledge.treeviewdesigns.co.uk/knowledge/digital-triage?hsLang=en#main-content)

    - [Patient Inbox](https://knowledge.treeviewdesigns.co.uk/knowledge/digital-triage?hsLang=en#patient-inbox)
    - [SmartForms](https://knowledge.treeviewdesigns.co.uk/knowledge/digital-triage?hsLang=en#smartforms)
    - [Patient Portal](https://knowledge.treeviewdesigns.co.uk/knowledge/digital-triage?hsLang=en#patient-portal)
- [PatientInsights](https://knowledge.treeviewdesigns.co.uk/knowledge/patientinsights?hsLang=en)
- [Managing your website](https://knowledge.treeviewdesigns.co.uk/knowledge/managing-your-website?hsLang=en#main-content)

    - [Images](https://knowledge.treeviewdesigns.co.uk/knowledge/managing-your-website?hsLang=en#images)
    - [Slideshow](https://knowledge.treeviewdesigns.co.uk/knowledge/managing-your-website?hsLang=en#slideshow)
    - [Videos](https://knowledge.treeviewdesigns.co.uk/knowledge/managing-your-website?hsLang=en#videos)
    - [Breaking News](https://knowledge.treeviewdesigns.co.uk/knowledge/managing-your-website?hsLang=en#breaking-news)
    - [Emergency Alerts](https://knowledge.treeviewdesigns.co.uk/knowledge/managing-your-website?hsLang=en#emergency-alerts)
    - [Pages](https://knowledge.treeviewdesigns.co.uk/knowledge/managing-your-website?hsLang=en#pages)
    - [Columns & Column Items](https://knowledge.treeviewdesigns.co.uk/knowledge/managing-your-website?hsLang=en#columns-column-items)
    - [Documents](https://knowledge.treeviewdesigns.co.uk/knowledge/managing-your-website?hsLang=en#documents)
    - [Events](https://knowledge.treeviewdesigns.co.uk/knowledge/managing-your-website?hsLang=en#events)
    - [Header and Footer](https://knowledge.treeviewdesigns.co.uk/knowledge/managing-your-website?hsLang=en#header-and-footer)
    - [Practice Information](https://knowledge.treeviewdesigns.co.uk/knowledge/managing-your-website?hsLang=en#practice-information)
    - [File Manager](https://knowledge.treeviewdesigns.co.uk/knowledge/managing-your-website?hsLang=en#file-manager)
    - [Media Items](https://knowledge.treeviewdesigns.co.uk/knowledge/managing-your-website?hsLang=en#media-items)
    - [Grids & Boxes](https://knowledge.treeviewdesigns.co.uk/knowledge/managing-your-website?hsLang=en#grids-boxes)
- [WYSIWYG Content Editor](https://knowledge.treeviewdesigns.co.uk/knowledge/wysiwyg-content-editor?hsLang=en#main-content)

    - [Templates](https://knowledge.treeviewdesigns.co.uk/knowledge/wysiwyg-content-editor?hsLang=en#templates)
- [Web Content Accessibility Guidelines (WCAG)](https://knowledge.treeviewdesigns.co.uk/knowledge/web-content-accessibility-guidelines-wcag?hsLang=en)
- [Modules](https://knowledge.treeviewdesigns.co.uk/knowledge/modules?hsLang=en#main-content)

    - [Polls](https://knowledge.treeviewdesigns.co.uk/knowledge/modules?hsLang=en#polls)
    - [NHS Reviews](https://knowledge.treeviewdesigns.co.uk/knowledge/modules?hsLang=en#nhs-reviews)
    - [Notification Recipients](https://knowledge.treeviewdesigns.co.uk/knowledge/modules?hsLang=en#notification-recipients)
    - [GP Availability](https://knowledge.treeviewdesigns.co.uk/knowledge/modules?hsLang=en#gp-availability)
    - [Newsletter Subscriptions](https://knowledge.treeviewdesigns.co.uk/knowledge/modules?hsLang=en#newsletter-subscriptions)
    - [Our Staff & Team](https://knowledge.treeviewdesigns.co.uk/knowledge/modules?hsLang=en#our-staff-team)
    - [Audit Trail](https://knowledge.treeviewdesigns.co.uk/knowledge/modules?hsLang=en#audit-trail)
    - [Online Services](https://knowledge.treeviewdesigns.co.uk/knowledge/modules?hsLang=en#online-services)
    - [Who Do I See](https://knowledge.treeviewdesigns.co.uk/knowledge/modules?hsLang=en#who-do-i-see)
- [Group Central Management](https://knowledge.treeviewdesigns.co.uk/knowledge/group-central-management?hsLang=en)
- [Surgery Docs](https://knowledge.treeviewdesigns.co.uk/knowledge/surgery-docs?hsLang=en#main-content)

    - [Using the Portal](https://knowledge.treeviewdesigns.co.uk/knowledge/surgery-docs?hsLang=en#using-the-portal)
    - [Administration](https://knowledge.treeviewdesigns.co.uk/knowledge/surgery-docs?hsLang=en#administration)
- [Widgets](https://knowledge.treeviewdesigns.co.uk/knowledge/widgets?hsLang=en#main-content)

    - [Accordion Widget](https://knowledge.treeviewdesigns.co.uk/knowledge/widgets?hsLang=en#accordion-widget)
    - [Carousel Widget](https://knowledge.treeviewdesigns.co.uk/knowledge/widgets?hsLang=en#carousel-widget)
    - [NHS Widgets](https://knowledge.treeviewdesigns.co.uk/knowledge/widgets?hsLang=en#nhs-widgets)
    - [Opening Hours](https://knowledge.treeviewdesigns.co.uk/knowledge/widgets?hsLang=en#opening-hours)
- [Maps](https://knowledge.treeviewdesigns.co.uk/knowledge/maps?hsLang=en)

Copyright © 2025, Tree View Designs Ltd