SmartForm file upload limits

What are the file types and file sizes that can be upload to a SmartForm

Due to the nature of the enhanced protection that the PatientInbox provides you are able to collect uploads of documents or images that may require special measures under GPDR

This includes and is not limited to:

  • Photo ID
  • Letters containing Health Information
  • Proof of Address
  • Any document that may contain Special Category Data

Patients using a mobile phone will have the ability to take a photo of any document or ID whilst they are completing the SmartForm, so this makes it very convenient for them.

File Types

Images

Documents

  • jpg
  • jpeg
  • png
  • webp
  • pdf
  • doc
  • docx
  • pptx

File size limits

Each individual uploaded file can be no larger than 5MB

There is no limit for the number of files that can be uploaded, unless specified in the designed using the Single File Upload option.

Size comparisons

  • Word documents with a few pages without images is about 0.04MB to 0.19MB
  • The average size of a JPEG image is 3.2 MB
  • A photo taken on a mobile phone is around 3 to 4 MB.
  • The average size of a PDF is 0.05MB to 1MB