Managing the Friends & Family Test: Questions

Work with the Friends & Family Test: Questions

From within the Control Panel

Navigate to FFT > Setup

You will be presented with this screen

Question 1

Your patients have the choice of answering from the following 6 options;

5 Star - 'Very Good'

4 Star - 'Good'

3 Star - 'Neither Good nor Poor'

2 Star - 'Poor'

1 Star - 'Very Poor'

Don’t Know

Question 2

Your patients will be given a free text box to answer this question

Version

This alters how the results appear

Examples below

FFT Full

FFT Brief