Friends and Family Test
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      Managing the Friends & Family Test: Questions

      Work with the Friends & Family Test: Questions

      Accessing the Friends & Family Test: Questions

      From within the Control Panel

      Navigate to FFT > Setup

      You will be presented with this screen

      Key Features

      Question 1

      Your patients have the choice of answering from the following 6 options;

      • 5 Star - 'Very Good'
      • 4 Star - 'Good'
      • 3 Star - 'Neither Good nor Poor'
      • 2 Star - 'Poor'
      • 1 Star - 'Very Poor'
      • Don’t Know
      Question 2

      Your patients will be given a free text box to answer this question
      Version

      This alters how the results appear

      • Full
      • Brief

      Examples below

      Full

      FFT Full

      Brief

      FFT Brief