Removing Digital Inequalities is about making sure your online services can be used by all
Removing Digital Inequalities is about making sure your online services can be used by all that use it and is based on 4 design principles:
- Perceivable by all
- Operable by all
- Understandable by all
- Robust enough to integrate with assistive technologies
By focusing on the principles not just the technology you are able to be able to ensure the highest level of Digital Equality.
Digital Inequalities can manifest at any time
- Any change to your website including applying new content has to be available and understandable by everyone and the myriad of devices that they use.
- Everyone involved in your website needs to truly understand this concepts and how to avoid digital inequalities.
How we assess for Digital Inequalities
Continual assessment is our ethos and we have over a decade of experience and research with Patients’ Groups and practices to refine our techniques.
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Testing against NHS Patient Data and our own techniques
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Anonymised Real-life Patient Assessment
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Patient behavioural research using Heatmapping and Session Recordings
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Monitoring for Rage Clicks, Excessive scrolling, Quick Backs and Click Dwell time
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Previous Experiences, Knowledge Sharing and Personal Experiences
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Continual Research and Development