Save time and effort by not using email to communicate with Patients

Using email seems the simplest way to communicate with patients. Had you considered the benefits of not using email and how much time and effort can be saved.

Using email seems the simplest way to communicate with patients. There are dangers with promoting the email address on the website as well as complications with fulfilling Data Protection standards.

Seems simple enough, but had you considered the benefits of not using email and how much time and effort can be saved.


Reduces the number of queries about matters already signposted on the website.

  • Patients will need to visit the site to contact you and in doing so are more likely to get the answer that they want, rather than emailing you because they heard something on the news.

Stops having to contact the patient back because they have missed some vital information within their request.

  • SmartForms ensure you get all the information you need first time.

Avoids the information in your email autoresponder being missed.

  • Patient often will not read any autoresponders that you have configured. Forcing your patients to visit the site will ensure they signposted correctly and you can enforce the acceptance that they have read any terms or service levels.