Support Levels

Basic

Secure UK Hosting
SSL Certificate
Secure Data Backups
Domain Management
Technical Support
Developments
Ongoing Security Maintenance
Online Knowledge Base
Online Training

Current Annual costs for Basic Support

More information about Premium Support

Premium

Everything in Basic Plus

New Website Every 3 Years
Fully Managed Website
Fast Response Times
Active NHS Contract Compliance
Active Accessibility Compliance
Annual Accessibility Audit
Proactive Issue Resolution

Current Annual costs for Premium Support

More information about Premium Support

Ultimate

The Ultimate Experience, Everything in Premium Plus

Dedicated Live Chat
Dedicated Email Support
Dedicated Accounts Manager
Secure Support Portal
Emergency Weekend Support
PatientInsights
25% Discount On Future Add-Ons

Current Annual costs for Ultimate Support

More information about Ultimate Support

All Support Levels renew annually until you choose to cancel or downgrade it. A minimum subscription of Basic Support is required to keep your website operational.