What you need to know
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      1. Knowledge Base
      2. Support
      3. What you need to know

      Support Levels

      Tailored support plans designed for your practice

      Basic

      • Secure UK Hosting
      • SSL Certificate
      • Secure Data Backups
      • Domain Management
      • Technical Support
      • Developments
      • Ongoing Security Maintenance
      • Online Knowledge Base
      • Online Training

      Current Annual costs for Basic Support

      More information about Premium Support

      Premium

      Everything in Basic Plus
      • New Website Every 3 Years
      • Fully Managed Website
      • Fast Response Times
      • Active NHS Contract Compliance
      • Active Accessibility Compliance
      • Annual Accessibility Audit
      • Proactive Issue Resolution

      Current Annual costs for Premium Support

      More information about Premium Support

      Ultimate

      The Ultimate Experience, Everything in Premium Plus

      • Dedicated Live Chat
      • Dedicated Email Support
      • Dedicated Accounts Manager
      • Secure Support Portal
      • Emergency Weekend Support
      • PatientInsights
      • 25% Discount On Future Add-Ons

      Current Annual costs for Ultimate Support

      More information about Ultimate Support

      All Support Levels renew annually until you choose to cancel or downgrade it. A minimum subscription of Basic Support is required to keep your website operational.