User Account FAQs
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      User Account Suspended

      Have you locked yourself out of your account?

      If you are in a position where you have been locked out of your account or it has been suspended you will need to contact a Control Panel user with Admin or Data & Access privileges (probably your line manager).

      They will be able to re-activate your account.

      Note

      Because of the risks to Patient Identifiable Data, Tree View Designs are unable to action new user/password requests/unsuspending of accounts unless the request comes from a different user who is already a Control Panel Admin or Data & Access privileges (probably a line manager)