--- title: Whitelist a Domain or Email address description: Manage your safe senders list --- [Skip to content](https://knowledge.treeviewdesigns.co.uk/knowledge/whitelist-a-domain-or-email-address#main-content) ![Our Tree View Designs company logo](https://knowledge.treeviewdesigns.co.uk/hs-fs/hubfs/tvd-final-light-transparent.webp?width=300&height=48&name=tvd-final-light-transparent.webp) - [Submit a support request](https://knowledge.treeviewdesigns.co.uk/knowledge/how-do-i-contact-tree-view-designs-for-support) Open main navigation Close main navigation - [Submit a support request](https://knowledge.treeviewdesigns.co.uk/knowledge/how-do-i-contact-tree-view-designs-for-support) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://knowledge.treeviewdesigns.co.uk/knowledge?hsLang=en) 2. [Support](https://knowledge.treeviewdesigns.co.uk/knowledge/support?hsLang=en) 3. [Common Issues](https://knowledge.treeviewdesigns.co.uk/knowledge/support?hsLang=en#common-issues) # Whitelist a Domain or Email address ## Manage your safe senders list Deliverability of emails sent to you or the surgery can be affected by spam filters within your own inbox. Whilst this is outside our circle of influence, there may be some additional action which you can take to ensure that any email from us is less likely to get caught up in these filters. --- ### Safe senders and recipients > The following information has been taken from the Support guide provided by Microsoft on how to [Block or allow (junk email settings) (microsoft.com)](https://support.microsoft.com/en-us/office/block-or-allow-junk-email-settings-48c9f6f7-2309-4f95-9a4d-de987e880e46?ui=en-us&rs=en-us&ad=us) Safe senders are people and domains you always want to receive email messages from. Safe recipients are recipients that you don't want to block, usually groups that you’re a member of. Messages received from any email address or domain in your safe senders and recipients list are never sent to your Junk Email folder. **IMPORTANT:** NHS.net may have junk email filtering settings that block messages before they reach your mailbox. 1. Select **Settings** ![Settings: update your profile, install software and connect it to the cloud](https://support.content.office.net/en-us/media/4b83e9cb-c7e4-46c8-b3d1-cfee017123ae.png) \> **Mail**. 2. Under **Options**, select **Block or allow**. 3. To add an entry to **Safe senders and recipients**, enter the domain that you want to mark as safe in the **Enter a sender or domain here** text box, and then press Enter or select the **Add** icon ![The Create new folder button](https://support.content.office.net/en-us/media/d8e28612-fbdb-4d28-a4d0-14f7834cfd97.png) next to the text box. - To mark all email from Tree View Design addresses enter the following, - enter **treeviewdesigns.co.uk** in the text box. This relates to all communications from us. - enter **treeviewdesigns.thirdparty.nhs.uk** in the text box. This relates specifically to autogenerated emails from the Control Panel 4\. 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