Why can't I add a Document?

Frequently Asked Questions

Is there a document format that is compliant?

The format of the document used (pdf, word etc) does not make a difference when it comes to accessibility. It is how the information is formatted within the document that does.

Can we not just make the document compliant?

Making a WCAG Compliant Document can be complicated & expensive.

Our sites are designed to make it easy to create a pages that are Compliant. You already have access to the tools you need with support if required. This avoids the need of additional costs for software and training.

But, we have a document already.

You probably have many versions, and it can be misleading to staff which is the correct version when stored locally. Ensuring the correct policy online can also be difficult. Why not get staff to access the page that you have created for the policy.

Added bonus they can access the policy outside the work environment.

Why is WCAG Compliance making things so complicated

It's a legal obligation on public sector bodies, including the NHS, to make websites, digital tools, and apps accessible to as many people as possible.

You must do this, even if it is more difficult, or more expensive.

This obligation can only be waived when complying would place a 'disproportionate burden' on the organisation.

A 'disproportionate burden' means that it is particularly difficult or expensive to fix.

Is creating a copy of a document as a page (mainly copy and paste with some tweaking) a 'disproportionate burden'?